Refunds are dependent on the date a participant cancels his or her registration. In addition, it is understood that the manual will be 1) returned prior to the course start date and 2) received by the CALS Program in an unused condition to qualify for a refund. The following refund schedule applies:
| Cancellation received |
Amount to be refunded |
| 21 or more days prior to course start date |
Registration fee less a $25.00 administrative fee. |
| 14-20 days prior to course start date |
50% of the registration fee |
| less than 14 days prior to course start date |
No refund. Full registration must be paid. |
- Participants who have not paid prior to cancelling their registration will be invoiced according to the above schedule.
- Participant's are responsible for returning the Provider Course Manual to the CALS Program. If the manual is not returned to the CALS Program, the participant will be invoiced $155 for the manual.
- Refunds will be issued to the entity that paid the registration fee.
- Cancellation requests may be made via
- email: melc0003@umn.edu
- facsimile: (612) 626-2352
- telephone: (612) 624-7123
- US Mail: CALS/717 Delaware St SE, Ste. 508/Minneapolis, MN/55414
Policy reviewed June 2010