Frequently Asked Questions

Before your CALS Course

CALS Courses are designed for Physicians, Physicians Associates, Nurse Practitionersl, Nurses, Paramedics, and allied health professionals.

You can review the current refund policy HERE

To ensure that you are able to access all of your online content, we strongly encourage users to register with their personal email. This is because many organizations have firewalls in place that may block certain websites or content from being accessed by their domain email addresses.

Using your personal email also ensures that all automated reminder and update emails from the LMS make it to your inbox.

If you signed up with a work email and are having technical difficulties as a result, please send us an email at info@calsprogram.org and we can help you change your login information.

All assigned pre-course assignments and eLearning are accessible in the Learning Management System up to 60 days before the course start and only AFTER payment has been collected.

To access the Learning Management System, use the CALS Login button on the menu bar on this website or visit calsprogram.learnupon.com.

The Learning Management System has a built in “Fogot your password” feature for resetting your password.

If you are still having difficulties after using that process, get in touch with us at info@calsprogram.org.

If you registered with a work email and are having technical difficulties as a result, please send us an email at info@calsprogram.org and we can help you change your login information.

After your CALS Course

Post-course activities become available in the Learning Management System (LMS) on the last day of the course an hour before the course ends. You will not receive an email to complete post-course activities, but will instead complete them directly in the LMS in the same online course where you completed your pre-course assignments.

To access the Learning Management System, use the CALS Login button on the menu bar on this website or visit calsprogram.learnupon.com.

Unless otherwise specified, post-course assignments (such as post-tests and evaluations) are due 3 days after the end of the course. These are now completed through the Learning Management system.

To access the Learning Management System, use the CALS Login button on the menu bar on this website or visit calsprogram.learnupon.com.

Your online course modules (including any eLearning modules) can typically be accessed for the following 6 months after your course ends through the Learning Management System.

By creating an account with CALS in the Learning Management System (LMS), you also have access to additional resources (such as handouts, references, and tools). These can be accessed at any time in the “Resources” tab when you’re logged into the LMS.

Certifications

You can earn 23.5 CMEs* at the CALS Trauma & Provider Course (including CMEs for both eLearning and live training components).

*Up to 11 additional CE credits can be obtained through the American Red Cross upon successful completion of ARC Advanced Life Support certification (if offered as part of your CALS Trauma & Provider Course)

For more information about accreditation, visit the CALS Trauma & Provider Course page.

After successful completion of ALL components of your CALS Trauma & Provider Course (Pre-course eLearning, in person session, validation, post-test, and evaluation), you will receive a CALS card that is valid for 4 years.

You will only receive a CALS card for completion of the Trauma & Provider Course.

At Trauma & Provider Courses facilitated by MN (such as MN, WI, OK, ND), you will receive an Advanced Life Support (ALS*) Certification from the American Red Cross (ARC).

This certification is valid for 2 years.

At the CALS OB/Neonate Module, you will receive the new Neonatal Advanced Life Support (NALS) Certification from the American Red Cross (ARC). The NALS certification is comparable to NRP.

Note: These certifications require TOTAL completion of the online component BEFORE your in-person session and a test-out that at the in-person course.

*An American Red Cross ALS certification is equivalent to the ACLS certification offered by AHA.

Though the ARC ALS process includes BLS review, you will not receive a BLS certification in this course.

For any questions not listed or answered above, please email info@calsprogram.org or give us a call at 763/285/8939.